Impactful Leadership
“Strategy without execution is useless;
Execution without Strategy is aimless“
(photo credit; Fairmont Baff Springs, Banff)
Cultivating Modern Leadership: Transformative Coaching and Development for Sustainable Impact
Impactful Leadership addresses two critical challenges facing today’s leaders: navigating an increasingly complex world and meeting the heightened demands of the modern hospitality industry.
First, the global landscape has fundamentally changed. Leaders today operate in a VOHAC environment—marked by volatility, uncertainty, hyper-connectivity, ambiguity, and competition. Originally coined to describe the shifting dynamics of global business, VOHAC reflects a world where technological advances, geopolitical shifts, and rapid market evolution have created conditions of constant change. This isn’t a passing trend; it’s the new norm. Thriving in such an environment requires leaders to move beyond reacting to change and instead embrace it as a proactive strategy and a cornerstone of organizational culture.
Second, the hospitality industry itself is evolving rapidly, with shifting market demands and workforce dynamics. Leaders face intense competition, fast-paced environments, and increasingly diverse challenges—from managing 24/7 operations and multigenerational, culturally diverse teams to meeting the expectations of investors, teams, and guests. Whether you’re stepping into a senior leadership role for the first time or are an experienced executive navigating larger responsibilities, the pressure to perform begins on day one.
Compounding these challenges is the personal toll of leadership. A study by Harvard Business Review revealed that 63% of millennials hesitate to take on leadership roles, citing stress and work-life balance as major concerns. In such a demanding climate, the right support can make all the difference. One proven method is pairing leaders with a coach and sparring partner. According to a study by Manchester Inc., businesses investing in coaching experienced an average ROI of seven times their investment. Supporting leaders isn’t just about navigating today’s challenges; it’s a long-term investment in sustainable organizational growth.
Impactful Leadership empowers modern leaders to rise above these challenges. Through tailored coaching and transformative development, I help leaders build the confidence, skills, and strategic mindset needed to thrive in a VOHAC world—driving meaningful, sustainable impact for themselves, their teams, and their organizations.
“The function of leadership is to produce more leaders, not more followers” Ralph Nader
My 12-Week Impactful Leadership Programme combines personalised 1:1 sessions, coaching, and strategic frameworks I have found invaluable, including Sean Covey’s Four Disciplines of Execution and John Kotter’s Eight Steps for Leading Change. While the program requires the same time investment as a typical two-day leadership course, it delivers far greater impact by extending over 12 weeks. Leadership transformation requires more than quick fixes—it thrives on a balanced process of learning, practice, action, and reflection to ensure meaningful, long-term results.
Furthermore, leadership doesn’t happen in isolation. Building a culture that embraces change requires leaders and their teams to grow in alignment. That’s why the programme is structured around three key phases—Discovery, Planning, and Implementation—ensuring both you and your organization move forward together. This holistic approach strengthens the connection between leadership and culture, embedding sustainable change at every level of your business.
Unlike traditional leadership retreats that focus solely on the individual, rely on theoretical case studies, and compress insights into a few intense days, ILP is progressive, practical, and inclusive. It weaves leadership and culture development seamlessly into your daily operations, ensuring the momentum of your business isn’t just maintained—it’s transformed!
If this resonates with your vision for leadership or your business, let’s connect for an exploratory conversation. Together, we’ll create a clear path to elevate your leadership and achieve your strategic ambitions.
Engrains concrete skills and confidence needed to lead change
Implements a proven work-structure within your full organisation
Builds a forward-driven team culture that thrives with change
No theoretic case studies, only real life. Your classroom is your hotel
3-hour Executive Team session on “Being a Strategic Leader”
Program is a dynamic blend of sparring, learning and implementation – ultimately you’ll have executed one of your game-changing goals in your business.
Why is Impactful Leadership important
A 2018 study conducted by Les Roches Hotel School and PSD Executive Search explored the crucial skills that hospitality leaders would need in the next decade. Their findings underscored the growing importance of leaders being highly flexible, adaptable, adept at managing cultural diversity, skilled in change management, and disruptive enough to foster creativity and innovation, even reaching visionary levels.
Throughout my 25-year career, it would be fair to say, that global competition has heightened, hotels have grown far more complex, we have seen a substantial shift in talent demands plus the battle for (retaining) competent leaders has intensified. And as the industry has also become more globally connected, geopolitical factors from the other side of the world, are now almost certain to impact your business in one way or the other.
An otherwise fairly steadfast industry has in the last decade propelled into a new exciting, dynamic and innovative age. But as the complexities have increased, so have the expectations for the leaders navigating in it.
The Les Roches/PSD Executive Search study aptly captures this evolution. The leaders of today and tomorrow must make adaptability to change a central element of their leadership to stay competitive and profitable in this rapidly evolving landscape. The pace of business development requires leaders to have a well-plotted vision while remaining nimble and flexible in prioritizing strategic initiatives to achieve their goals.
Eight Tridents’ Impactful Leadership Program is designed with this context in mind, aiming to fortify leaders’ capacity and confidence to navigate changes strategically and swiftly. By enhancing change leadership, the program not only bolsters business adaptability, but also fosters a team culture that sees change as integral—a positive catalyst for continuous growth and a necessity for maintaining competitiveness.
The value you can expect
Transitional Change
Learning is a continuous process, and the 12-week program is designed to accommodate this. With the extended timeframe, you can learn, reflect, practice, reflect again, and try anew, all while receiving consistent support for collaboration. And just as individuals need time to adapt to new methods, organizations also require an adjustment period. The program both supports your transformative journey while recognizing the parallel need for ongoing operational functionality.
Strategic Leadership
In today’s fast-paced business landscape, effective leadership means skillfully balancing day-to-day management with strategic growth. Leaders who blend clear structure and active team involvement excel in steering both daily operations and long-term development. By fostering a culture of participation and responsibility, they align team efforts with organizational goals, ensuring a cohesive and inclusive approach crucial for enduring success. This balanced leadership style is essential for thriving in the complexities of the modern world of hospitality.
Communication & Accountability
We’ll evaluate your organizational communication for clarity and widespread impact. Through a structured process, our goal is to bring together all levels of your organization, nurturing a team culture driven by a shared commitment to contribute and progress. This involves establishing a clear direction, defining roles and expectations, ensuring transparent two-way communication, and celebrating achievements when milestones are reached.
Investment for the future
You take the lead and have full ownership of your success, ensuring the lessons learned are ingrained and sustainable. The groundwork you establish will result in improved performance, productivity, retention, and motivation that extends well into the future. Moreover, evidence demonstrates that coaching surpasses traditional compressed training methods, boasting an 86% application rate compared to the 21% seen in conventional training approaches.
Industry & leadership guidance
I will apply my expertise in hospitality and leadership to share perspectives and ideas that can enhance your journey. Whether addressing challenges, optimizing operations, or fostering a positive team culture, I am dedicated to providing practical and impactful support.
Network Alliance
If relevant to your organisation and goals, I will connect you with partners of Eight Trident’s Alliance Network, for you to explore collaborations with.
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Managing Hotels strategically, can be compared to when steering with a compass – every subtle change in degree of angle, has some impact on here and now, but over time and distance, it makes a massive impact as for where you end up
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(Sulphur Mountain top, Banff)
The three phases of the 12 weeks
Discovery phase
In the Discovery phase, the focus is on familiarising yourself and your team with the tools and path ahead. Establishing a new organizational culture is a transformative process, and pushing for rapid, comprehensive change may alienate those who are integral to the success of the transformation. The initial four weeks are dedicated to harmonizing a “new language,” gaining leadership support, and clearly defining the first significant, transformative goal. As part of this phase we complete a 3hour Executive Team session, to ensure your senior leadership is onboard the journey ahead
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Planning phase
The planning phase is also the main learning phase. We adhere to Eight Tridents’ custom-designed program, covering a different topic each week (Game-changing Goals, Communication, Accountability, and Your Personal Leadership). Sparring through each topic, we discuss concrete tools, structures and leadership, and you start to explore and define how the framework best will work for you and your organisation. Step by step, you begin to lay a foundation for a winning culture that embraces change.
Implementation phase
The Implementation phase is about deepening the learning within your leadership and organisation. We repeat the sequence and topics from previous 4 weeks, but now the focus is on supporting through the critical implementation and execution phase. It is critical to have a structure and a plan, but the real challenges usually come when the “honeymoon” of introducing new has faded, and we need to keep consistent momentum. It is in this stage where most strategies fail, as leadership experiences the initial uphill effort it can be to introduce change-leadership.
Office Location
Stockholm, Sweden